Your slick, secure and searchable Salon CRM system
There’s a reason Phorest is the most trusted customer relationship management software out there. We help you give your clients that personal touch every visit, with all their information available at your fingertips.
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Paperless Client Cards
Safe in the cloud
Store all your client information, consultation forms, patch tests, history and notes in one place, safe in the cloud.
Give your clients the personal touch every visit, with notes on their past styles and treatments, preferences, life milestones, family member’s names and more.
Easy Salon Database Import
Leave it to our team of migration specialists
Worried about switching salon software? We know your client list is the lifeblood of your salon, making it daunting to think about moving your data.
At Phorest, our team of data migration specialists do it all for you to ensure no important information gets lost. All of our plans include free migration, support and training, so you can seamlessly continue with business as usual.
Deskless Self-Check-in with the PhorestGuest App
No more lines at the front desk
Whether you want to run a deskless salon or simply speed things along during busy periods, use the PhorestGuest app to allow your customers to check in, alerting your staff that their next appointment is waiting!
PhorestGuest
Before & After Image Portfolios
Easily search and share client photos
Keep your phone’s camera roll clear and store before & after pictures, treatment progress images, and more in the salon client record app, safe in the cloud.
Easily search and share portfolio pictures straight to social media using the PhorestGo as your salon client record app.
Digital Consultation Forms
Go paperless!
Let clients fill out GDPR compliant consultation forms on your iPad and store them in their digital client card.
Select the ‘gender neutral’ option to remove male/female checkboxes and be more inclusive for your client base. You can collect marketing consent too!
Digital Consultation Forms
Special Settings For VIPs
Friends and family discount
Assign special settings for your VIP clients – set a friends and family discount to their profile and it will be automatically taken from their bill at the till.
Let trusted clients pay by account and link profiles of family members, partners and kids.
Branded Booking App For Clients
Make it easy for your clients to keep in touch
We build you your very own salon-branded app to make it even easier for your clients to keep in touch.
Take the pressure off front of house. Clients can book appointments, edit times, see their loyalty points, and rebook, all via your app.
Booking App
Salon Marketing Tools
Campaigns personalised for your clients
Personalised marketing campaigns have higher returns for your business. Tag and segment your clients into marketing lists based on their interests, service history, demographics and more to easily target the perfect group for specific promotions!
Set data retention period to “forget” clients who haven’t visited your salon in a specified time to save on SMS charges.
Marketing Tools
Client Loyalty
The unique Treatcard loyalty programme
Surprise and delight your clients! Our Treatcard loyalty program is guaranteed to make you money and get your clients rebooking new services.
Clients are prompted to use points to try new services when booking online, while your staff are prompted to offer an add-on treat if a Treatcard client is booking over the phone.
Loyalty Program
Restricted Access Controls
Keep your client list safe
Your client list is the backbone of your salon, so you want to make sure it’s safe and secure.
PHorest’s salon CRM software allows you to control how much contact information is available to staff members, while still giving them the insights they need for great customer service.
Choose to block out client contact information, or give staff different access levels when they’re in-salon versus on the PhorestGo mobile app.
Client Behaviour Tracking
Spot and manage negative client behaviours
Phorest’s innovative salon CRM software flags negative client behaviour, giving you the chance to manage problematic customers while spending valuable time and energy on your great customers.
The client card tracks negative client history, like no-shows and last-minute rescheduling.
Multiple no-shows are alerted to staff, meaning clients can be directed to book online, where bookings are secured by credit card, allowing you to charge a no-show fee.
GDPR-Compliant
Information requests with a simple click
Comply with information requests and forget requests with a simple click. Set data retention limits and collect marketing consent.
Digital consultation forms connect with client cards to keep client information up to date and medical information secure.
“We’re so happy with the switch to Phorest. They were able to go in and take all of our information from our old software – all of our clients information, notes – anything you can think of – was migrated seamlessly for us.”
Tomy Lulgjuraj, Owner
6 Salon, MI, USA
“The software provides so much information at my fingertips. I cannot imagine running the business without this system now.”
Katy Martin, Company Owner and Beauty Therapist
Bourne Therapies, UK
